Reservations at Hotel Continental, Puducherry, are subject to availability and are confirmed only upon receipt of a valid booking acknowledgement from our reservations team. Guests are kindly requested to provide accurate personal details at the time of booking to ensure a smooth and welcoming arrival experience. Hotel Continental reserves the right to cancel or modify a reservation in exceptional circumstances, in which case guests will be notified promptly and offered appropriate alternatives.
Cancellation and refund terms vary depending on the rate plan selected at the time of booking, and guests are encouraged to review the specific conditions applicable to their reservation before confirming. Refunds, where applicable, will be processed through the original payment method within a reasonable timeframe as communicated by our team. No-shows and late cancellations may be subject to a retention charge as outlined in the booking confirmation.
Standard check-in and check-out times at Hotel Continental are as advised at the time of booking or as displayed at the front desk; early check-in and late check-out are subject to availability and may attract an additional charge. Guests are required to present a valid government-issued photo identification and their booking confirmation upon arrival. Should you require any assistance with luggage storage or scheduling your departure, our front desk team is pleased to help make your stay in Puducherry as comfortable as possible.
Hotel Continental accepts payment via the modes specified at the time of booking or as displayed at the property; a valid payment guarantee may be required to secure your reservation. Any additional charges incurred during your stay, including but not limited to room service, facilities usage, or incidental expenses, will be settled at check-out. Guests are responsible for ensuring that sufficient funds or credit are available to cover all charges relating to their stay.
All guests are expected to conduct themselves in a respectful and considerate manner at all times, in keeping with the comfort and wellbeing of fellow guests and staff at Hotel Continental. The hotel reserves the right to refuse service or request a guest to vacate the premises without refund in cases of misconduct, damage to property, or violation of hotel policies. Hotel Continental shall not be held liable for loss, theft, or damage to guests' personal belongings unless directly attributable to negligence on the part of the hotel.
Hotel Continental is committed to protecting the privacy of its guests and collects personal information solely for the purposes of fulfilling reservations, complying with statutory requirements, and enhancing your stay experience. Guest information will not be shared with third parties except where required by law or necessary to complete a booking through authorised channels. For queries regarding how your data is stored or used, please contact our front desk or write to us through the details provided on our website.
These terms and conditions are subject to change at the discretion of Hotel Continental, and the version published on our website at the time of booking shall be considered applicable. By completing a reservation, guests acknowledge that they have read, understood, and agreed to abide by the policies outlined herein. Hotel Continental looks forward to welcoming you to Puducherry and ensuring your stay is marked by genuine comfort, cleanliness, and warm hospitality.
